Privacy Policy

Effective Date: July 14, 2025

At Jalaram Cards, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

Personal Information

• Name, phone number, and email address
• Billing and delivery addresses
• Payment information (processed securely through third-party providers)
• Design preferences and custom requirements
• Communication history and order details
• Delivery location and charges information
• Order modifications and change requests

Technical Information

• IP address and browser information
• Device type and operating system
• Website usage data and analytics
• Cookies and similar tracking technologies

2. How We Use Your Information

• Process and fulfill your orders including delivery arrangements
• Calculate and communicate delivery charges based on location
• Communicate about your orders and provide customer support
• Send important updates about delivery status and design changes
• Process additional charges for design modifications
• Improve our services and website functionality
• Comply with legal obligations and business requirements
• Send promotional offers (with your consent)

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: Trusted partners who assist with payment processing, delivery, and website maintenance
• Legal Requirements: When required by law, court order, or government regulations
• Business Transfers: In case of merger, acquisition, or sale of business assets
• Consent: When you explicitly consent to sharing

4. Data Security

We implement appropriate security measures to protect your personal information:

• Secure SSL encryption for data transmission
• Regular security updates and monitoring
• Limited access to personal information on a need-to-know basis
• Secure storage of physical and digital records
• Regular backup and recovery procedures

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Improve website functionality and user experience
• Provide personalized content and advertisements

You can control cookie settings through your browser preferences.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of your personal information we hold
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Opt-out: Unsubscribe from promotional communications
• Portability: Request transfer of your data to another service provider

7. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Order information including delivery details and design changes is typically retained for 7 years for business and tax purposes. Payment and delivery charge information is retained according to financial regulations.

8. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the "Effective Date" at the top of this policy.

10. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: